Terms of service

Terms of Service

Last updated: September 8, 2026
Welcome to The Pawprint Society. These Terms of Service govern your use of thepawprintsociety.com and your purchase of products from our store.
The Pawprint Society is an online retail store operated by NN ECOM LLC. By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service.
Please read these terms carefully before using our website or making a purchase.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with the security, operation, or functionality of our website.
2. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability.
Colors and product appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.
We reserve the right to modify or discontinue products, update product information, or correct errors when necessary.
Certain products may be subject to additional restrictions or instructions that are disclosed on the applicable product page.
3. Pricing and Payments
Prices are displayed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
Applicable taxes and shipping charges will be displayed during checkout when required.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges for your order.
4. Orders
Submitting an order does not guarantee acceptance of that order.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, incorrect pricing, product availability, shipping restrictions, or errors in product or order information.
If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing complete and accurate billing, shipping, and contact information when placing an order.
5. Shipping and Delivery
Shipping times and estimated delivery dates are provided as estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by carriers, weather, holidays, address issues, order volume, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and deliverable shipping address.
Please review our Shipping Policy for additional information regarding processing, shipping, tracking, and delivery.
6. Fulfillment Partners
The Pawprint Society may work with third-party suppliers and fulfillment partners to store, package, or ship certain products.
As a result, products within the same order may be shipped separately or arrive at different times.
Regardless of fulfillment location, The Pawprint Society remains your point of contact for customer service regarding orders placed through thepawprintsociety.com.
7. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Customers should review that policy before making a purchase. Certain products may be nonreturnable for health, hygiene, safety, customization, or other reasons disclosed in the policy or on the applicable product page.
8. Order Cancellations
We begin processing orders as quickly as possible and cannot guarantee that an order can be changed or canceled after it has been submitted.
If an order has already been processed, packed, shipped, or submitted for fulfillment, cancellation may no longer be possible.
Please contact us as soon as possible if you need assistance with an order.
9. Product Use and Pet Safety
Products sold by The Pawprint Society should be used only for their intended purpose and in accordance with any instructions, warnings, sizing information, or manufacturer recommendations provided with the product.
Pet owners are responsible for determining whether a product is appropriate for their individual pet.
Pets should be appropriately supervised when using toys, chews, accessories, apparel, feeding products, or other items when supervision is recommended.
Immediately discontinue use of any product that becomes damaged or presents a potential safety hazard.
Nothing on this website is intended to replace professional veterinary advice, diagnosis, or treatment.
If you have questions regarding your pet's health or whether a product is appropriate for your pet, consult a qualified veterinarian.
10. Website Content
Unless otherwise stated, the content on this website, including text, graphics, logos, branding, photographs, designs, and other materials owned by The Pawprint Society or NN ECOM LLC, is protected by applicable intellectual property laws.
You may use the website for personal, noncommercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially exploit our proprietary website content without permission.
Third-party trademarks, product names, photographs, or other materials remain the property of their respective owners.
11. Reviews and User Content
If you submit a product review, photograph, comment, feedback, or other content to us, you confirm that you have the right to submit that content.
You may not submit content that is unlawful, fraudulent, threatening, abusive, defamatory, obscene, or that infringes another person's rights.
By voluntarily submitting content for publication, you grant us permission to use, reproduce, display, and share that content in connection with operating and promoting The Pawprint Society, subject to applicable law.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping carriers, social media platforms, fulfillment providers, and other service providers.
We are not responsible for the content, privacy practices, availability, or operation of third-party websites that we do not own or control.
Your use of a third-party service may also be subject to that provider's own terms and policies.
13. Prohibited Uses
You may not use our website or services to:
• Violate applicable laws or regulations
• Infringe intellectual property or other legal rights
• Submit false, misleading, or fraudulent information
• Transmit malicious code, viruses, or harmful software
• Attempt unauthorized access to our website, systems, or customer information
• Interfere with the security or operation of the website
• Engage in fraudulent transactions or payment activity
• Collect or misuse information belonging to other users
We reserve the right to restrict or terminate access to our website when these terms are violated.
14. Disclaimer of Warranties
We make reasonable efforts to maintain accurate information and reliable website functionality.
However, to the extent permitted by applicable law, the website and services are provided without warranties beyond those expressly stated or required by law.
Nothing in these Terms of Service excludes warranties, rights, or remedies that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, The Pawprint Society and NN ECOM LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Nothing in these terms limits liability that cannot legally be limited or excluded.
16. Privacy
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy for information about how personal information is collected, used, shared, and protected.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
Updates will be posted on this page with a revised Last updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
18. Governing Law
These Terms of Service and any separate agreements through which we provide services will be governed by applicable laws of the United States and the State of Texas, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
19. Severability
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.
20. Contact Information
Questions about these Terms of Service or your order may be directed to:
The Pawprint Society
Operated by NN ECOM LLC
1906 Richmond Vantage Dr
Richmond, TX 77406
United States
Email: support@thepawprintsociety.com
Phone: (803) 298-8743
Response Time: Within 24–48 business hours